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How
to properly use CANcast?
User Guidelines for Live Webcast
- User registration
may be required by the event organizer
before entering into the live webcast
window.
- Please fill in correct
registration information for further communications
with the event organizer and identification
of event participant during the online
Q&A session (if provided).
- Select "Broadband"
or "Narrowband" streaming quality
for the best experience to view live video
webcast according to your hardware configuration
and connection bandwidth.
- Before the streaming
media starts to play, a few seconds of
"Buffering" may occur depending
on your hardware configuration and connection
bandwidth provided by your ISP.
- Presenter-controlled
synchronized slides are provided for live
video webcast.
- User-controlled
slides are provided for live audio webcast,
you can change slides by clicking the
"Previous / Next" button.
- Zoom-in a slide
by clicking the "Enlarge" button.
- If the live webcast
provides online Q&A, you can input
your question(s) throughout the event,
the event organizer will answer questions
according to agenda.
User Guidelines
for Webcast Replay
- User registration
may be required by the event organizer
before entering into the webcast replay
window.
- Please fill in correct
registration information for further communications
with the event organizer.
- Select "Broadband"
or "Narrowband" streaming quality
for the best experience to view video
webcast replay according to your hardware
configuration and connection bandwidth.
- Before the streaming
media starts to play, a few seconds of
"Buffering" may occur depending
on your hardware configuration and connection
bandwidth provided by your ISP.
- Presenter-controlled
synchronized slides are provided for video
webcast replay, you can also click the
slide index to view your desired fraction.
- User-controlled
slides are provided for audio webcast
replay, you can change slides by clicking
the "Previous / Next" button
or the slide index.
- Zoom-in a slide
by clicking the "Enlarge" button.
- Click the "Enlarge"
button if you want keep the presentation
file in PDF format.
Which
software should I use to view CANcast?
Windows Media Player 7 or above versions
is required to view CANcast, in some cases,
the event organizer may also provide Real
Player format. You can download the software
at:
How
to configure my media player to view CANcast
smoothly?
Generally speaking, you can view webcast
smoothly if your hardware configuration
and connection bandwidth is powerful enough.
Furthermore, CANcast provides you with a
hint: adjust your media player's buffering
time in order to smoothen the webcast when
your internet connection is unstable. Please
configure your media player (for Windows
Media Player 9) according to the following
steps:
- Select "Options"
under "Tools"
- Adjust the "Buffering"
time according to your needs (Within 10
seconds is recommended)
Why can't I view CANcast smoothly?
- The most common
reason is inadequate bandwidth for your
internet connection (e.g. you can't view
broadband video), we suggest you to apply
for ADSL or Cable Modem services.
- Failure may be due
to network instability / disconnection
or other technical problems. Please don't
be panic, CANcast's alert system will
detect signal disconnection and our technicians
will fix the problem immediately.
- Firewall settings
or other security measures of your company's
network environment may forbid you to
view streaming media, we suggest you to
report the issue to your company's MIS
officer who may need to adjust relevant
network configurations.
CANcast Media Server
Information
- IP : 211.20.182.151, 187.45.247.112
- Video Encoder :
Windows Media Video V7
- Audio Encoder :
Windows Media Audio 9
Firewall Settings
of Your Company
- Port : 1755, 554, 80, 8070
- ALLOW TCP FROM 187.45.247.112 SOURCE-PORT 8070 TO ANY
- ALLOW TCP FROM 211.20.182.0/24 SOURCE-PORT 1755:1755 TO ANY
- ALLOW TCP FROM 211.20.182.0/24 SOURCE-PORT 554:554 TO ANY
- ALLOW TCP FROM 211.20.182.0/24 SOURCE-PORT 80:80 TO ANY
For more information
about firewall settings, please visit: http://www.microsoft.com/windows/windowsmedia/tw/serve/firewall.aspx
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